Services

VPN

Securely access internal/Intranet resources and services outside of the RESTENA network.

Challenges

In order to access certain RESTENA services (Intranet services such as the e-mail directory) and/or certain pedagogical and administrative resources created by the Centre de gestion informatique de l'éducation (GGIE) for the purposes of national education (Intranet services such as the SCOLARIA application and others), you need to have access to the national network dedicated to stakeholders in research and education in Luxembourg managed by the Restena Foundation. This access is automatic from any computer connected to the network of an institution that is eligible for RESTENA services (connected establishments). 

In order to access theses services outside of the RESTENA network, the installation of a Virtual Private Network (VPN) is one option, in addition to DSL/Fibre access, offered by the Restena Foundation. The VPN must be individually installed on each IT device (computer, tablet, or smartphone) that the user wants to be connected to the RESTENA network. 

Features

The Restena Foundation offers VPN access to eligible users who want to access internal/Intranet resources and services without being connected to their institution's computing network (i.e. from another institution for which the Foundation serves as an Internet service provider). The VPN's main function is to allow users who are not physically present at their workplace and who are connected outside of the RESTENA network to securely use all of RESTENA's national education services.

After establishing a secure connection between the VPN server and its workstation(s), now regarded as if they were part of the internal network, the user may directly access the network's Intranet resources. Once virtually present on the RESTENA network, the user may directly access the Restena Foundation's Intranet services, such as accessing its e-mail directory and those of the Ministry of Education/CGIE, such as the SCOLARIA application, etc. 

Benefits

Secure connection to the RESTENA network and access to the internal/Intranet services of the Restena Foundation and/or the Ministry of Education/CGIE 

Access is available from any Internet service provider and within any country

Option to connect one or more computer(s), telephone(s), tablet(s), or smartphone(s)

Installation and use

The installation and use of a VPN client/software are only required in the following circumstances:

1

if you need a secure connection to the Intranet services of the Restena Foundation or the Ministry of Education, Children, and Youth, such as accessing student file applications or SCOLARIA

2

if you are connected to the Internet by a service provider other than the Restena Foundation (check your Internet service provider by using the personalised network diagnostic located on our Helpdesk page)

3

if you have a user account for RESTENA services (RESTENA user name and password) 

To see whether you need a VPN service, check your connection!

More details on the service

Who can benefit?

The service is intended for any RESTENA user connected outside of RESTENA Intranet services who wants to access the RESTENA Intranet services that cannot be accessed externally, or national education resources and services (e.g. the SCOLARIA application of the Ministry/CGIE), access to which is restricted to the RESTENA network.

How to benefit?

VPN access is restricted to RESTENA users and requires a RESTENA account. It is necessary to install and set up VPN client/software on the user's computer.

Some useful information

For security reasons, the use of a VPN service is generally recommended for any untrusted internet access (e.g. unencrypted WiFi, internet connection in a hotel, etc.)

Assistance and support

Services

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Have a question?

  • Faq
  • Documentation
  • How can I access the intranet resources of the RESTENA network?

    1. Install the VPN client integrated into your system on your computer, tablet or smartphone.
    2. Configure your VPN connection with the username (and password if you have not changed it in the mean time) provided when creating your user account for RESTENA services. To do this, follow the configuration instructions specific to each type of device, as described in the VPN connection configuration documentation.

    Important: For people working on behalf of National Education in Luxembourg, the IAM login credentials provided by the Ministry of National Education, Children and Youth are not valid.

    Note: Access to the VPN is only available to those working at a RESTENA-connected institution that has subscribed to RESTENA services.

  • Why is my VPN connection not working (or no longer working)?

    You have probably run into an authentication problem: check your username and password!

    To connect to the Restena Foundation’s Virtual Private Network (VPN), please provide the username (and password if you haven’t changed it in the mean time) provided on creating your user account for RESTENA services. The login information is identical to what you use to log into the RESTENA User Portal.

    If the problem persists, check the configuration of your VPN connection by referring to our dedicated documentation.

    Important: For people working on behalf of National Education in Luxembourg, the IAM login credentials provided by the Ministry of National Education, Children and Youth are not valid.

    Note: Access to the VPN is only available to those working at a RESTENA-connected institution that has subscribed to RESTENA services.

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